Innovative Solutions for Engaging Customers


Series: Utility of the Future
Date: 9-23-2020

The days of the “ratepayer” are long gone. Today, utility customers expect their utility to engage with them proactively through programs, apps, and other initiatives that turn passive customers into an active user. This session will highlight how one utility is approaching customer engagement today and also showcase how utilities can use data that they already have to increase engagement and better serve their customers.

Sponsored by:
screaming power


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